FAQs
What is Puttery?
Puttery is a social destination reimagining indoor mini golf around larger-than-life themed courses, a scratch kitchen, and a full craft bar, designed for people who want more than just something to do. Every hole is a world you step into, not just play through. Family-friendly during the day and built for adults at night. The courses don’t change. The vibe does. Puttery operates 10 venues across major U.S. markets.
Do I need a reservation / book online to play?
No. Walk-ins are always welcome, and we set tee times aside for them. Courses do fill up on weekends and holidays, so booking ahead is the smart play. Find your location to book now.
How do reservations / booking online work?
Book online up to 21 days in advance using the Book Now button at the top of the site. On the day, arrive at your booking time, check in with the concierge at the front desk, and we will get you onto the courses.
When should I arrive for my reservation / tee time?
Your booking time is your check-in time. Once you are checked in, we will get your group on a course as soon as one opens. If there is a short wait, the scratch kitchen and craft bar are the right place to spend it.
How long will a round of indoor mini golf take?
About 30 minutes per nine-hole course for most groups, give or take by course and group size. Scorecards hold up to four names.
When can I make a reservation / book a tee time online?
Online reservations open 21 days in advance. Find your location to book, or use Book Now at the top of the site.
Planning for nine or more guests? Head to our group events page instead.
Can I change or modify my reservation / tee time?
Yes, and you can do it yourself in about thirty seconds.
To cancel: Open your Tock confirmation email and click “Cancel reservation.” If you booked with a Tock account, you can also cancel from your reservation under your profile at exploretock.com.
To change the date, time, or guest count: Cancel your current reservation and rebook the slot you want at puttery.com. Packages can’t be edited after booking, so rebooking is faster than waiting on us.
Refunds: Refunds go back to the original payment method and typically post within 5 to 10 business days.
Can’t find your confirmation email? Check spam for noreply@exploretock.com. Still can’t find it? Reach out to us via the contact form.
Booked a private event or buyout? Those follow the terms in your event agreement, not this policy. Your event planner is your contact.
Can I cancel my reservation / tee time?
Yes, with at least two hours’ notice before your play window for a refund. Cancellations inside two hours are nonrefundable, and all reservations are non-transferable. Call your location directly to make changes.
This does not include contracted events and parties. Term & conditions for those are outlined in your event agreement.
How much does it cost to play indoor mini golf?
Pricing varies by city and day, so check your location page for current rates at your closest Puttery. And if the game is not your thing, come hang anyway. The scratch kitchen and craft bar hold their own.
Can I bring my own putter or ball?
Absolutely. Bring your trusty putter and lucky ball, or leave them home and swing with ours. The trash talk is bring-your-own either way.
Is Puttery wheelchair accessible?
Yes. Every Puttery is wheelchair friendly, and every venue has at least one fully ADA-compliant course. Layouts vary by city, so check your location page for specifics like elevators and accessible routes.
Can I bring kids to Puttery?
Yes. We’re family-friendly during the day and built for adults at night.
- Every location welcomes all ages during the day.
- Evening policies vary by city: most venues become 18+ or 21+ after a set time on Friday and Saturday nights, our New York City venue is 18+ after 6 PM every day, and Kansas City welcomes all ages at all times.
Check your location page for exact hours.
Do I need to bring my ID?
Yes, bring a valid photo ID. You may be asked to show it at the door, and you will need it to purchase alcohol.
Can I make a reservation for a table?
All tables are first come, first served, so pull up whenever you arrive. For groups of 9+, our group events team can reserve dedicated space.
Can I hang out once I’m done putting?
Before putting, after putting, without putting: all of the above. There is no requirement to play. Puttery is about way more than mini golf.
Do you have space for large groups?
Yes. Every location hosts parties and events, with private and semi-private spaces, group gameplay, and full food and drink packages. Details and inquiries live on our Group Events page.
What type of nonprofit(s) does Puttery support?
While Puttery strives to support as many causes as we can, we are not able to accommodate every request we receive. Puttery does not contribute toward individual causes, political parties, religious groups, or for-profit organizations. Areas we support: Diversity & Inclusion; Hunger & Poverty; Developmental Needs; Disaster Relief; Education; Youth & Community Development; First Responders & Military; Health & Well-Being; Public Youth Athletic Programs. To help us fulfill requests for donations, sponsorships, or volunteers, please submit requests at least 30 days before the event.
Does Puttery donate to local nonprofits?
Yes. Please submit your request via our contact form at least 30 days ahead.
How do I send a donation request?
Go to our contact form and select Donation from the subject dropdown.
How does scoring work at Puttery?
Digital scorecards do the math. Enter up to four names at the first hole, tap each player’s score as they hole out, and the scorecard advances to the next hole automatically. No pencils, no arguments, no mercy.
Can I bring my drink onto the course?
Yes, drinks are welcome on the courses. We have servers on every course to bring you whatever cocktail or beverage tickles your fancy. Food stays in the dining and lounge areas so the greens stay clean.
Can I bring outside food or drinks?
Outside food and drinks are not permitted, with one sweet exception: most locations welcome a store-bought celebration cake or dessert. Policies vary a little by city, so check your location’s FAQ before you bring the candles.
Does Puttery sell gift cards?
Yes. Puttery gift cards are available online and make an excellent excuse for someone’s next night out.
Do you offer vegan, vegetarian, or gluten-free options?
Yes. Our scratch kitchen builds in dietary-friendly dishes and can substitute many ingredients on the menu. Tell your server what you need. Browse options on our Food & Drink page.
Are service animals welcome?
Always. Service animals are welcome at every Puttery. Other pets sit this one out, with limited patio exceptions noted on individual location pages.